Your Guiding Fox Team
Compassionate NDIS consultants and support coordinators here to guide you with confidence.
Meet Our Team
A team dedicated to empowering your NDIS journey
At Guiding Fox, our team brings together deep NDIS knowledge, heartfelt care, and practical experience to help you navigate every step of your NDIS journey.
We believe in building trusting relationships and providing tailored support that makes a real difference in your life.
Melanie Richardson
Director | Consultant | Specialist Support Coordinator
Melanie is a Director of Guiding Fox and a Specialist Support Coordinator with deep expertise in the NDIS.
She is known for her kindness, integrity, and strong understanding of flexible plan funding, home and living supports, and the use of functional language to achieve meaningful outcomes.
As the parent of an NDIS participant, Melanie brings lived experience and empathy to her work, advocating for supports she would trust for her own family.
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Melanie values kindness above all else and brings this principle into every aspect of her work. As a Director, Consultant, and Specialist Support Coordinator, she is a trusted subject matter expert on the National Disability Insurance Scheme, with particular expertise in using plan funding flexibly and effectively within the operational rules of the scheme.
She has a strong focus on home and living supports and the use of clear, functional language to help participants achieve optimal and sustainable funding outcomes. Melanie is known for her ability to translate complex NDIS processes into practical, understandable guidance that empowers participants and families to make informed decisions.
As the parent of Jake, an NDIS participant, Melanie brings invaluable lived experience to her role. She understands first-hand how challenging the NDIS can be to navigate, as well as how difficult it can feel to place trust in formal support services for someone you love. This perspective shapes her approach and reinforces her commitment to ethical, person-centred practice.
Melanie’s personal benchmark for quality is simple: would she feel comfortable and confident with her own son receiving this support? If the answer is no, she advocates for change — always striving for better services, stronger communities, and a more inclusive world.
Outside of her professional work, Melanie is passionate about travel and believes that meaningful life experiences — including the opportunity to explore, connect, and participate fully — should be accessible to everyone.
Sarah Jarman
Director | Consultant | Lived Experience Capability Advisor
Sarah is a Guiding Fox Director, Consultant, and Lived Experience Capability Advisor with a strong focus on advocacy, employment, and supporting people with disability to live the life they choose.
As a person with cerebral palsy and an NDIS participant herself, Sarah brings invaluable lived experience to her work, alongside a strong understanding of the realities of balancing disability, employment, and everyday life.
With over 25 years’ experience across government and the nonprofit sector, Sarah is deeply committed to ensuring people can access the supports and services that matter most to them.
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Sarah holds a degree in Social Work and a Master’s in Human Rights and has spent more than 25 years working across the disability, mental health, and community legal sectors.
Her career spans a wide range of roles in both government and nonprofit organisations, giving her a broad and informed perspective on systems, policy, advocacy, and workforce capability.
As a Lived Experience Capability Advisor, Sarah supports organisations to meaningfully embed lived experience into practice, culture, and decision-making. Her work is grounded in person-centred, rights-based principles and informed by both professional expertise and lived experience.
As an NDIS participant, Sarah understands first-hand the complexities of navigating supports while juggling work, disability, and life. This perspective shapes her approach and strengthens her commitment to ethical, inclusive, and empowering practice.
Outside of work, Sarah enjoys craft, reading, travel, and spending time with the love of her life — walking her dog, Willow.
Read Sarah’s insight: Cerebral Palsy and Pets
Emily Bailey
Director | Clinical consultant | Registered Nurse
Emily is a Guiding Fox Director and Registered Nurse with extensive experience in NDIS clinical services and clinical governance. She has held senior clinical leadership roles supporting NDIS providers to deliver safe, high-quality, and person-centred supports in line with the NDIS Practice Standards.
She specialises in clinical governance, high-risk and complex support oversight, and strengthening systems that support compliance, quality, and safe service delivery across the NDIS.
Emily also brings lived experience as a parent navigating the disability and health systems, which informs her compassionate, pragmatic, and values-driven approach to leadership and consultancy.
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Emily has significant experience supporting organisations to prepare for and navigate NDIS audits, strengthen governance frameworks, and embed practical systems that promote continuous improvement.
Her work includes mentoring clinical leaders, supporting audit readiness, and ensuring services are aligned with best-practice standards.
Her professional expertise, combined with lived experience as a parent of a child with complex health needs, allows Emily to balance strong clinical governance with genuine empathy.
She is deeply committed to supporting organisations and individuals to deliver care that is safe, respectful, and centred on the needs and goals of each participant.
Outside of work, Emily enjoys time with family and friends, walking her three dogs, and exploring Perth’s secluded beaches.
Rebecca Suiter
Director | clinical consultant | Registered Nurse
Rebecca is a Guiding Fox Director and Registered Nurse with a strong commitment to delivering high-quality, person-centred care for people with disability.
With a professional background in nursing and lived experience, Rebecca brings a compassionate and individualised approach to disability support, grounded in advocacy and respect for each person’s right to live their best life.
She has held senior roles as a Manager and Clinical Lead within disability services, supporting teams to deliver safe, responsive, and meaningful care.
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Rebecca is a Registered Nurse who has chosen to specialise in disability care, driven by her passion for advocacy, personalised support, and lived experience. She believes strongly in tailoring care to the individual, ensuring each person feels heard, respected, and empowered in their support journey.
Her nursing career spans a range of clinical settings, including aged care, rehabilitation, theatre, post-anaesthetic care (PACU), and radiology. This breadth of experience allows Rebecca to bring a well-rounded clinical perspective to quality, safety, and best-practice care.
As a leader, Rebecca is committed to supporting both participants and staff to achieve positive, sustainable outcomes through thoughtful leadership and strong clinical governance.
Outside of work, Rebecca values time with her family and enjoys the company of her dogs.
Helen Conway
Support Coordinator
Helen is a Support Coordinator who supports NDIS participants with clarity, confidence, and genuine care.
As a parent of a child on the autism spectrum, Helen has a strong understanding of the NDIS from both personal and professional perspectives.
She is committed to helping people understand their plans, build confidence, and use their supports in ways that suit their individual needs and pace.
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Originally from the UK and now based in Perth, Helen is passionate about supporting people to navigate the NDIS with clarity, confidence, and choice.
Her approach is grounded in care, patience, and genuine respect for each person’s goals, preferences, and circumstances. Helen works collaboratively with participants, families, and providers to ensure supports are practical, meaningful, and aligned with what matters most to the individual.
With lived experience as a parent of a child on the autism spectrum, Helen brings empathy and real-world insight to her role. This perspective allows her to support participants in a way that is both informed and compassionate, with a strong focus on person-centred support.
Helen values building positive, trusting relationships and connecting people with services that truly fit their lives and pace.
Outside of work, Helen enjoys spending time with her family, making the most of Perth’s sunshine, and keeping active at the gym.
Celeste McCarthy
Support Coordinator
Celeste brings over 19 years of experience working in the disability sector and more than a decade of advocacy supporting people to achieve meaningful outcomes.
As a Support Coordinator, Celeste is known for her calm, practical approach and her strong understanding of the NDIS system.
She works alongside participants and families to navigate the NDIS with clarity, confidence, and genuine support.
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Celeste brings over 19 years of experience working in the disability sector and more than a decade of dedicated advocacy supporting people to achieve meaningful outcomes.
As a Support Coordinator, Celeste takes a calm, person-centred approach to supporting participants and families through the NDIS. She focuses on building strong relationships, understanding each person’s goals, and helping them access the supports that will make the greatest difference in their lives.
Celeste has a strong understanding of NDIS funding and works collaboratively with participants, families, and providers to navigate the system, maximise available supports, and build practical pathways toward positive long-term outcomes.
She also brings valuable lived experience as a parent of a child with additional support needs, which gives her a deep understanding of the challenges families can face and the importance of compassionate, informed support.
Celeste is passionate about providing culturally safe and inclusive support for people from all backgrounds. She believes everyone deserves the opportunity to live their best life in the way that they choose and is proud to walk alongside participants as they work toward their goals.
Our Shared Commitment
At Guiding Fox, our team is united by the belief that every person deserves respect, understanding, and genuine support. We bring warmth, empathy, and expertise to every interaction, ensuring our guidance is tailored to each participant’s unique journey.
We are passionate about empowering you to make informed choices, navigate the NDIS with confidence, and achieve your goals. Together, we celebrate every success and stand by you through every challenge—because your journey matters to us.
Connect With Our Team
Ready to take the next step? Reach out to Guiding Fox for expert NDIS advice, personalised support coordination, and compassionate guidance. Our team is here to listen, support, and empower you every step of the way.